Refund Policy

RETURNS POLICY: 

Last Updated: July 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our returns policy. 

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags, covers and labels attached. 

RETURNS PROCESS

To return an item, place the item securely in its original packaging, and mail your return to the following address:

Ninja Cards

Unit 4, South Mall 

The Liberty Shopping Centre

Romford

RM1 3RL

United Kingdom 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1 – 2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS  

For defective or damaged products, please contact us to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us via our link at the bottom of this page.